Customer centricity is more important than ever for digital services. Read here how and which touchpoints you should keep in mind.

In order to curb excessive personal debt, EOS is taking responsibility and is committed to improving financial literacy in society.

When the financial sector talks about digital transformation nowadays, it is describing a process that EOS has been going through for years now.

Kollecto+ is the centralized debt collection platform of the EOS Group. After years in development, the rollout has been completed by EOS in Croatia, the first of many countries to introduce the software. A progress report.

The KPIs from the 2019/20 Annual Report show that EOS is performing very strongly. But what’s behind this success? In this interview, EOS CEO Klaus Engberding gives us a look behind the scenes.

Artificial intelligence (AI) will not do away with a lot of jobs but make them more interesting by taking over routine tasks. The key to success: clean databases.

In an increasingly more complex world, companies also have to meet more exacting demands – whether they relate to international collaboration, data analysis and IT or feedback and leadership. Here are examples of three approaches from the EOS universe.

It’s not just about technology, it’s about people developing a data-driven mindset, the Center of Analytics team explains.

How does data-driven decision making work in receivables management? Pioneering work done at EOS shows the potential of machine learning.

A new breed of fintech firm is promising to make requirements like know-your-customer a breeze.