Responsible collection
EOS stands for respectful and fair treatment of consumers and for solution-driven, sustained debt relief.
Plain language benefits everyone: it reduces misunderstandings, saves time, and improves customer relations. At the same time, companies enjoy a higher success rate as customers respond more quickly and feel better informed.
Those who care for such fates need empathy and a sense for the right choice of words.
EOS stands for targeted communication with defaulted payers – a principle that is also expressed in the debt collection system Kollecto+. The associated online service portal offers consumers the opportunity to take matters into their own hands.