Privacy policy

EOS Matrix d.o.o.

Trg solidarnosti 2a
 71 000 Sarajevo

Phone: + 387 33 569 250
Fax: + 387 33 569 251
Mobile: +387 63 999 804

Managing Director
Petar Mrkonjić

Commercial Register
Općinski sud u Sarajevu; MSB: 65-01-0350-08; ID: 4201358240003

In spite of attempts to insure the correctness and topicality of the information on this website, EOS Matrix d.o.o. and its associates do not guarantee the accuracy and reliability of any information. Under no circumstances can EOS Matrix d.o.o. or its partners be held responsible for direct, indirect or special damages or consequences of using or trusting the information found on this website. All data processing by EOS takes place in a secure environment. Data is processed for the exclusive purpose of supplying answers to your questions and is not made available to any other parties for any other purposes.

Cookies

We use cookies on our website. These are small files that are automatically created by your browser and stored on your end device (laptop, tablet, smartphone or similar) when you visit our website. Cookies do not cause any damage to your terminal device, do not contain viruses, Trojans or other malware. Information is stored in the cookie that is related to the specific terminal device used. This does not mean, however, that we obtain direct knowledge of your identity.

The use of cookies serves on the one hand to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted when you leave our website. In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your end device for a certain fixed period. If you visit our website again to use our services, we will automatically recognize that you have already been with us and which entries and settings you have made so that you do not have to enter them again.

The cookies are divided into four categories: Necessary, Statistics, Comfort and Marketing: 

The necessary cookies are required for the operation and basic function of our website. They enable the security-relevant functionality of this website. These cookies are automatically deleted after leaving the website. The data processed by the cookies are required for the purposes mentioned above to safeguard our legitimate interests and those of third parties in accordance with Art. 6 (1)(f) GDPR.

The statistical cookies are used to improve our offer and to ensure a needs-based design and the continuous optimization of our website. For this purpose, we collect anonymised data for statistics and analyses, for example to determine the number of visitors, page impression statistics and user behaviour and to adapt and improve our content and website experience. The legal basis for this data processing is Art. 6 (1)(a) GDPR (consent).

The comfort cookies are used to make our website easier to use. If you visit this website again to use our services, it is automatically recognised that you have been on our website and which entries and settings you have made, so that you do not have to enter them again. For example, you do not have to re-enter your user data each time you visit the website, but can access the data you have already entered when you return. The legal basis for this data processing is Art. 6 (1)(a) GDPR (consent).

We use the marketing cookies to provide you with content that is relevant to your interests when you visit our website. The legal basis for this data processing is Art. 6 (1)(a) GDPR (consent).

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears before a new cookie is created.

Cookie management:

Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a notification always appears before a new cookie is set. Each browser differs depending on your cookie settings. This is described in each browser's help menu, which explains how to change your cookie settings. Follow the links below depending on the browser you are using:

However, completely deactivating cookies may mean that you will not be able to use all the functions of our website.

We use the following cookies:
necessary

Name Java Session Cookie
Provider Owner of this website
Purpose This cookie is used by the application server. It is essential for proper
working of the application software. It stores no personal data. 
Cookie Name jsessionid
Cookie Duration Session cookie - deleted after you quit your browser.
Name cookieconsent_status
Provider Owner of this website
Purpose Necessary cookie to save that the cookie banner was confirmed.
Cookie Name cookieconsent_status
Cookie Duration 60 days
comfort

Name VISITOR
Provider Owner of this website
Purpose We use this cookie to serve personalized content. 
Cookie Name VISITOR
Cookie Duration Session cookie - deleted after you quit your browser.
Name NEW_Visitor
Provider Owner of this website
Purpose We use this cookie to serve personalized content.
Cookie Name new_visitor
Cookie Duration 1 day
statistical

Name nmstat
Provider Siteimprove GmbH
Purpose This cookie is used to help record the visitor’s use of the website.
It is used to collect statistics about site usage such as when the visitor last visited the site.
This information is then used to improve the user experience on the website.
This Siteimprove Analytics cookie contains a randomly generated ID used to recognize the browser when a visitor reads a page. The cookie contains no personal information and is used only for web analytics.
Cookie Name nmstat
Cookie Duration Persistent – expires after 400 days
Name AWSELB
Provider Siteimprove GmbH
Purpose The AWSELB cookie ensures that all page views for the same visit (user session) are sent to the same endpoint. This enables us to determine the sequence of a user's page views needed for features like Behavior Tracking and Funnels.
Cookie Name AWSELB
Cookie Duration Session cookie - deleted after you quit your browser.
marketing

Name siteimproveses
Provider Siteimprove GmbH
Purpose This cookie is used purely to track the sequence of pages a visitor looks at during a visit to the site.
This information can be used to create User Journeys and enable visitors to find relevant information more quickly.
Cookie Name siteimproveses
Cookie Duration Session cookie - deleted after you quit your browser.