Privacy policy

EOS Matrix d.o.o.

Trg solidarnosti 2a
 71 000 Sarajevo

Phone: + 387 33 569 250
Fax: + 387 33 569 251
Mobile: +387 63 999 804

Managing Director
Petar Mrkonjić

Commercial Register
Općinski sud u Sarajevu; MSB: 65-01-0350-08; ID: 4201358240003

In spite of attempts to insure the correctness and topicality of the information on this website, EOS Matrix d.o.o. and its associates do not guarantee the accuracy and reliability of any information. Under no circumstances can EOS Matrix d.o.o. or its partners be held responsible for direct, indirect or special damages or consequences of using or trusting the information found on this website. All data processing by EOS takes place in a secure environment. Data is processed for the exclusive purpose of supplying answers to your questions and is not made available to any other parties for any other purposes.

Web tracking and use of cookies

We take the protection of your privacy very seriously when we collect, process and use your personal data in accordance with legal requirements, and we want you to feel both comfortable and safe when using our website. This data protection declaration applies only to this website and not to linked websites.

This website uses etracker technology to collect visitor behavior data. This data is collected anonymously to be used for marketing and optimization purposes. All visitor data is saved using an anonymous user ID and can be aggregated to a usage profile. Cookies may be used to collect and save this data, but the data remains strictly anonymous. The data will not be used to identify a visitor personally and are not aggregated with any personal data. The collection and storage of data may be refused at any time with respect to subsequent services.

Siteimprove Analytics

This website uses Siteimprove Analytics, a web analytics service provided by Siteimprove. Siteimprove Analytics uses „cookies“, which are text files placed on your computer, to help
[company name(s) [EOS]] analyse how visitors use the site. The information generated by the cookies about the visitors’ use of the website will be stored and processed by Siteimprove on servers in Denmark.

IP addresses are anonymized irreversibly before data is made available in the Siteimprove Analytics or Intelligence Suite for EOS.

EOS will use this information for evaluating the visitors’ use of the website, compiling reports on website activity, and ultimately for improving the website experience for its visitors. Siteimprove will not transmit this information to third parties or use it for any marketing or advertising purposes.

These are the cookies used by Siteimprove on this website:

Cookie name: nmstat Type: Persistent - expires after 1000 days

This cookie is used to help record visitors' use of the website. It is used to collect statistics about site usage such as when the visitor last visited the site. The cookie contains no personal information and is used only for web analytics.

Cookie name: siteimproveses

Type: Session cookie

This cookie is used purely to track the sequence of pages a visitor looks at during a visit to the site. By using this website, the visitor consents to the processing of data about him/her by Siteimprove in the manner and for the purposes set out above.

You can prevent the collection of your data by Siteimprove Analytics by clicking the following link. An Opt-Out-Cookie will be set that will prevent future collection of your data when visiting this website:

Session cookies required for the operation of the website

These cookies are automatically stored on the server by PHP for each user. As a rule, they are deleted after 20 minutes of user inactivity on the website.

Promotion cookies

EOS also uses cookies for certain promotions that are stored beyond the duration of a given session (‘persistent cookies’). These cookies ensure, among other things, that you are only shown certain promotions once and not repeatedly.

The cookies remain stored in your browser until you delete them. You can of course configure your browser so that our cookies are not stored on your hard drive. Details of how to change cookie settings in your browser can be found in your browser’s Help section.

Cookies

We use cookies on our website. These are small files that are automatically created by your browser and stored on your end device (laptop, tablet, smartphone or similar) when you visit our website. Cookies do not cause any damage to your terminal device, do not contain viruses, Trojans or other malware. Information is stored in the cookie that is related to the specific terminal device used. This does not mean, however, that we obtain direct knowledge of your identity.

The use of cookies serves on the one hand to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted when you leave our website. In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your end device for a certain fixed period. If you visit our website again to use our services, we will automatically recognize that you have already been with us and which entries and settings you have made so that you do not have to enter them again.

The cookies are divided into four categories: Necessary, Statistics, Comfort and Marketing: 

The necessary cookies are required for the operation and basic function of our website. They enable the security-relevant functionality of this website. These cookies are automatically deleted after leaving the website. The data processed by the cookies are required for the purposes mentioned above to safeguard our legitimate interests and those of third parties in accordance with Art. 6 (1)(f) GDPR.

The statistical cookies are used to improve our offer and to ensure a needs-based design and the continuous optimization of our website. For this purpose, we collect anonymised data for statistics and analyses, for example to determine the number of visitors, page impression statistics and user behaviour and to adapt and improve our content and website experience. The legal basis for this data processing is Art. 6 (1)(a) GDPR (consent).

The comfort cookies are used to make our website easier to use. If you visit this website again to use our services, it is automatically recognised that you have been on our website and which entries and settings you have made, so that you do not have to enter them again. For example, you do not have to re-enter your user data each time you visit the website, but can access the data you have already entered when you return. The legal basis for this data processing is Art. 6 (1)(a) GDPR (consent).

We use the marketing cookies to provide you with content that is relevant to your interests when you visit our website. The legal basis for this data processing is Art. 6 (1)(a) GDPR (consent).

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears before a new cookie is created.

Cookie management:

Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a notification always appears before a new cookie is set. Each browser differs depending on your cookie settings. This is described in each browser's help menu, which explains how to change your cookie settings. Follow the links below depending on the browser you are using:

However, completely deactivating cookies may mean that you will not be able to use all the functions of our website.

We use the following cookies:

necessary

Name Java Session Cookie
Provider Owner of this website
Purpose This cookie is used by the application server. It is essential for proper
working of the application software. It stores no personal data. 
Cookie Name jsessionid
Cookie Duration Session cookie - deleted after you quit your browser.

 

Name cookieconsent_status
Provider Owner of this website
Purpose Necessary cookie to save that the cookie banner was confirmed.
Cookie Name cookieconsent_status
Cookie Duration 20 days

comfort

Name VISITOR
Provider Owner of this website
Purpose We use this cookie to serve personalized content. 
Cookie Name VISITOR
Cookie Duration Session cookie - deleted after you quit your browser.

 

Name NEW_Visitor
Provider Owner of this website
Purpose We use this cookie to serve personalized content.
Cookie Name new_visitor
Cookie Duration 1 day

statistical

Name nmstat
Provider Siteimprove GmbH
Purpose This cookie is used to help record the visitor’s use of the website.
It is used to collect statistics about site usage such as when the visitor last visited the site.
This information is then used to improve the user experience on the website.
This Siteimprove Analytics cookie contains a randomly generated ID used to recognize the browser when a visitor reads a page. The cookie contains no personal information and is used only for web analytics.
Cookie Name nmstat
Cookie Duration Persistent – expires after 400 days

 

Name AWSELB
Provider Siteimprove GmbH
Purpose The AWSELB cookie ensures that all page views for the same visit (user session) are sent to the same endpoint. This enables us to determine the sequence of a user's page views needed for features like Behavior Tracking and Funnels.
Cookie Name AWSELB
Cookie Duration Session cookie - deleted after you quit your browser.

marketing

Name siteimproveses
Provider Siteimprove GmbH
Purpose This cookie is used purely to track the sequence of pages a visitor looks at during a visit to the site.
This information can be used to create User Journeys and enable visitors to find relevant information more quickly.
Cookie Name siteimproveses
Cookie Duration Session cookie - deleted after you quit your browser.

Cookie Settings

We use cookies on our website to enable you to have the best possible website visit. These include cookies that are necessary for the operation of the website, those that are only used for anonymous statistical purposes, cookies that are used for comfort settings and cookies that are used to provide you with personalized, interest-based content. You can decide yourself whether you want to allow the use of statistics, comfort, and marketing cookies. In addition, you can change/withdraw your consent at any time by clicking on the Change Cookies settings on the bottom of the website. Further information can be found in our Privacy Policy.

Necessary

We use necessary cookies. These cookies are necessary for the operation and the basic functions of the website. In particular, they enable the security-relevant functioning of our website.
You can read about which cookies we use here.

Comfort

If you allow comfort cookies, we can make use of our site easier for you. If you visit our website again to use our services, it will automatically be recognized that you already visited us and the entries and settings you made will automatically be recognized so that you do not have to enter them again. For example, through this, you will not have to reenter your user data every time, but rather you can access the data already entered when you visit the website again.
You can read about which cookies we use here.

Statistics

We use statistical cookies to improve our offering and ensure a needs-based design and the continuous optimization of our website. 
For this, we collect anonymized data for statistics and analytics, for example, to determine site traffic and user behavior and to adapt and improve our content and the website experience.
You can read about which cookies we use here.

Marketing

We use marketing cookies so that we can provide you with relevant and interest-based content when you visit our website.  
You can read about which cookies we use here.