Zaposlenik EOS-a objašnjava usluge upravljanja potraživanjima klijentu

We get your cash and keep your customers.

We create win-win-solutions.

We understand your customers and your business. And always come up with tailored solutions that suit both sides. For the right solution we combine talent with technology, brains with bytes and emotional with artificial intelligence. We invested in smart financial services, so we know your customers better than anyone. And to serve you better than anyone. Whatever financial problem you've got – you can count on us: we'll save you time, money and customers. We're happy to help.

Just get in touch.

Debt purchase

Get your cash – leave the risk to us.

We buy your receivables and take on the risk of non-payment for a fair price. We take a random sample and let our tried-and-tested algorithms do the maths to predict the value of your debt portfolio. Your benefits: instant cash flow, a positive impact on your balance sheet – and freedom from the burden of unpaid debts. And, of course, peace of mind that we’ll treat today’s customers as tomorrow’s customers.

We purchase portfolios of various compositions and any status: unsecured, or secured by all asset classes. Our current clients are larger banks, insurers and loan providers.

Illustation shows two men writing a signature on a contract in a business process.

Debt Collection

Let us save you time and money.

Handing responsibility for debt collection to EOS saves you time and energy and gives you peace of mind. We contact non-paying customers, both B2B and B2C, through all available channels. And we use tact and professionalism at all times to maintain positive relationships with your customers, using legal proceedings only as a last resort.

Illustration of different communication channels such as mail or telephone.

International Debt Recovery

We work across borders, without borders.

Different languages, legal systems and customs: that’s what makes international debt collection challenging. We make it easy for you. EOS works across borders, without borders.

We can help you in two ways: with our Cross-Border Solution or our Shared-Service Solution.

Cross-Border Solution

Allocated EOS representative in your home country
Your EOS representative understands your language and your needs
We take charge of debt collection, making full use of our local expertise
Partners in over 180 countries
EOS acts with integrity, tact and professionalism as it is understood in each locality

Your local contact:
Andrej Racković
a.rackovic@eos-bih.com

Shared-Service Solution

Group-wide harmonisation of processes
Get your money fast – process moves quickly with automated escalation steps
Binding SLA
Skip tracing and first letter with legitimation within 24 hours
First phone call within 10 days
Low risk – no success, no fee
Highest security, legal and ethical Standards

Our IT platform optimizes global workflows by regulating automated case transmit between partners around the world. The platform ensures direct, transparent, and real-time communication in 140 countries over the world. .

EOS Global Collection

International debt collection: EOS handles receivables management globally for Hertz.

International debt collection: How EOS processes receivables worldwide.

Illustation shows a globe on which points are marked with pins.

Consultancy and Training

Profit from everything we know.

If you carry out debt management in-house, we can help you improve your processes and release liquidity from previously unpaid debts while retaining happy customers.

We use our knowledge and experience to pave your way to success: analysing existing procedures,making detailed recommendations for improvement, and upskilling your staff with seminars and webinars.

After our consultancy and training, your processes will be lean, your technology state-of-the-art and your staff skilled.

Address Validation

Reach every recipient, every time.

Regardless of what you know about your customers, if you cannot contact them by post, you’re in trouble. Products won’t get delivered, invoices not served, and advertising will miss its target. The result: added costs and unpaid debts. But help is at hand: we can take your existing database and identify errors before correcting them to ensure your post reaches every recipient, every time.

Illustation shows a screen on which boxes are ticked off in green or marked with a red cross. A hand with a magnifying glass enlarges the boxes.

This is where we are located in Bosnia Herzegovina.

EOS MATRIX d.o.o.

Trg solidarnosti 2a

71000 Sarajevo

Bosnia and Herzegovina

Phone: +387 33 846 975

Fax: +387 33 569 251

infoba@eos-bih.com

Opening hours:

Monday - Friday:
08:00 a.m - 6:00 p.m

For office visits:
08:00 a.m. - 4:00 p.m.